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Status Report and Result Pickup
Your Home Test Kit came with a sheet of paper on which was printed a 15 character "Pickup Code". If you'd like to check on the status of your processing or pickup the results of your test or profile in electronic (Adobe PDF) format, please enter your pickup code into the space provided below.
If you are having trouble getting your order status, or wish to learn more this service, please read our information concerning order status below.
Information for online order status and test results through the internet
If you are having trouble using your Kit Code, or want to learn more about checking your order status and receiving your test results online, please read this.
GTL's exclusive secure internet release allows you to check your order status and view your test results using a password (Kit Code) shipped with the collection kit. This means you can see your results in full color as soon as they're completed, and while awaiting delivery of the hardcopy, if one is required, or if you've chosen to purchase one. You can order hardcopy results by choosing one of the options on your kit code sheet (which is sent with your kit), or on the downloadable Collect and Send™ forms if you're performing a Collect and Send™ test.
The Kit Code may be shared with other parties at the discretion of the person paying for the test. This is a very powerful, convenient, and private service. It also makes things much easier, especially when viewing and discussing results with the GTL staff or other test participants.
Internet release applies only to kits purchased from GTL. It does not apply to the Collect and Send™ Today tests.
Kit Codes issued are valid for 90 days from initial purchase. After 90 days they will no longer function and can be reissued for $30.00.
If your Kit Code has been lost or misplaced, the lab will need to reissue a new Kit Code at a cost of $30.00.
If samples are not submitted within 1 year of purchase date, the appropriate testing fees must be re-paid.
In order to view test results (in PDF format), you will need Adobe Reader installed on your computer. You may download the reader now by clicking on the image below.